Home Tip Sheets Identity Theft
Identity Theft

Identity Theft

Someone stealing your identity can devastate your finances and take years to fully resolve. Prevention starts here.

$52B
lost to identity theft globally in a single year
15M
people fall victim to identity theft each year
6 mo
average time to fully resolve an identity theft case

What Is Identity Theft?

Identity theft occurs when someone uses your personal information - name, national ID number, bank details, or date of birth - without your permission to commit fraud or other crimes.

Thieves use stolen identities to open credit cards, take out loans, file fraudulent tax returns, access bank accounts and even commit crimes in your name. The financial and emotional damage can be severe.

In Bermuda's small community, identity fraud can also damage personal and professional reputations in ways that are hard to fully repair.

How Thieves Steal Your Identity

Data breaches
Hackers break into company databases and steal millions of records at once — your data may be exposed without you doing anything wrong.
Phishing attacks
Deceptive emails or texts trick you into entering your details on a fake website that looks legitimate.
Social media oversharing
Publicly visible birthdates, addresses, phone numbers and ID details give thieves everything they need.
Unsecured Wi-Fi
Criminals intercept data transmitted over public or poorly secured networks.
Physical theft
Stolen wallets, mail, or documents containing personal information used to open accounts fraudulently.
SIM swapping
Criminals convince your mobile carrier to transfer your phone number to their SIM, gaining access to two-factor authentication codes.
Malware and spyware
Malicious software installed on your device secretly captures keystrokes, passwords and personal data.

Warning Signs Your Identity May Have Been Stolen

Many victims do not discover the theft for months. Watch for these early warning signs.

Unexpected bills or statements
Receiving bills for accounts or purchases you do not recognise
Declined transactions
Cards or accounts being declined when you know funds are available
Unfamiliar accounts on credit reports
Loans or credit cards appearing that you never applied for
Missing expected mail
Regular statements or correspondence suddenly stopping — may indicate redirected mail
Unknown login attempts
Email alerts for logins from unfamiliar devices or locations
IRS or tax notices
Tax filings rejected because one was already submitted in your name
Debt collectors calling
Being contacted for debts relating to accounts you did not open
Social media impersonation
Someone creating fake profiles in your name and reaching out to your contacts

Prevention: Protect Yourself Now

Use strong, unique passwords for every account — use a password manager
Enable two-factor authentication on all accounts, especially email and banking
Shred documents containing personal information before discarding them
Monitor your bank and credit card statements weekly for unusual activity
Be cautious about what personal information you share online and in person
Use a credit monitoring service to receive alerts about new accounts
Never carry unnecessary ID documents — leave your passport at home unless needed

If Your Identity Is Stolen

1
Contact your bank immediately
Freeze affected accounts and dispute fraudulent charges — time is critical.
2
Report to CyberTips and police
File a report with CyberTips (1-441-777-0875) and the Bermuda Police Service to create an official record.
3
Notify all relevant institutions
Alert your bank, employer, utilities and any other organisations that may have been affected.
4
Change all passwords
Start with your email — it is the gateway to resetting every other account.
5
Place a fraud alert
Contact credit reference agencies to flag your record so lenders are alerted to verify your identity before granting credit.
6
Document everything
Keep a log of all calls, dates, reference numbers and steps taken during your recovery process.

Suspect your identity has been stolen?

Act immediately. The sooner you report and act, the better your chance of limiting the damage and recovering your identity.

File a Report
1-441-777-0875

Related Tip Sheets

View all
Online Privacy
Protect your personal data online
Read more
Online Fraud
Recognise and avoid online scams
Read more
Ad Phishing
Spot fake ads and phishing attacks
Read more
Mobile Phone Safety
Keep your device and data secure
Read more